What if my order is delayed or stuck?

Alperen Aydın

Last Update 11 天前

In most cases, our orders are delivered smoothly within the estimated timeframe.

However, delays can occur due to:


  • Local customs processing

  • Incomplete shipping address

  • Unexpected logistics issues in your region

If your tracking information hasn’t updated for more than 5 business days:

  1. Please check with your local postal service.

  2. Reach out to our customer support via WhatsApp for help.

All shipments are insured, and we are committed to assisting you in resolving any delivery issue as fast as possible.

🔒 Pro tip: Always double-check your address details at checkout to prevent issues.

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